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Below you will find all the information you need to
contact our support helpdesk, pay your bill or purchase more time..
[HelpDesk][Email Support][Pay Your Bill][Account Enquiries]
Resources
In many instances the best answers to your questions can be
found on the Internet itself. Here are some links to Internet sites that provide many of
the answers to questions our customers are frequently asking as well as general tutorials
for newcomers to the Internet.
Wikipedia
Newbie.Net
Helpdesk
The Cyberlink Customer Support Helpdesk is available daily
from 8.30am until 11.00pm. The Helpdesk telephone number is 5345 8000.
Sometimes it is better or more convenient to enquire via email. Particularly
if you require information about our services or have a general Internet enquiry. You will
receive an email response that you can refer back to rather than an answer on the
telephone that you may forget after a while. You can email any enquiries including
enquiries about the many services we offer for home or business to support@cbl.com.au.
If you have any enquiries about an existing account you can call our Helpdesk
on the number above or email your enquiry to accounts@cbl.com.au.
You can pay your bill or purchase more time in person, by phone,
over the internet or by mail.
Pay Over the Internet
Click HERE to pay
with your credit card via our secure web server. All data transferred via our
secure server is encrypted and sent via our internal network to our accounts
manager (i.e. it doesn't traverse the global Internet).
In Person
You can drop your
payment in to our agent in Ballarat, located at:
Computers@Ballarat
29a Eastwood Street,
Ballarat 3350
Pay By Telephone
Call the
Cyberlink Support Line on 5345-8000 between
8.30am - 11pm daily to pay with your credit card.
Pay By Mail
Send the bottom of
your invoice with your cheque or money order to:
CAS Accounts,
16 Hall Street,
Creswick, 3363 |
